Do you have to sign a contract?

Absolutely not. As with all of our other products, there are no contracts.

How long before my name or brand is "cleaned up"?

Unfortunately, this question cannot be answered until we evaluate your online reputation. In most cases, it doesn't take long at all. This all depends on the type of websites the comments or reviews about you are posted on, the credibility of those sites and a gazillion other factors. That's right, we said gazillion because it's the truth.

Will your service prevent future negative comments from being posted?

Definitely not because we cannot premeditate what people are going to post on websites, blogs or public forums in the future. In most cases we will flood Google with results based on the desired search query. That is generally enough to keep future postings from appearing on Google's first page results. However, if a user goes to a review-based website such as Google+ Local or Yelp, there is not much that can be done to prevent that.

The best way to keep your reputation clear in the future is to work things out with your customers. If you have any negative press out there, rebut it publicly and try to work things out.

Will you clear my reputation regardless of the situation?

Unfortunately not. While we do not play "judge, jury and executioner" when it comes to your situation, we try to only clear the reputations of those that are deserving.

If we find that what we read about your reputation online is true and accurate, we likely won't take your project on. If you were a masked-murderer in the past; hopefully you'd be in jail, but if not, we would not clear your reputation. There are certain things the public has the right to know.

Again, this is all taken on a case-by-case basic and it's nearly impossible for us to answer this question until we know and understand your circumstances.